Contact Me

I know your privacy is important to you, so if you're reaching out with a question about psychotherapy, the most secure way to do that is through one of my HIPAA-compliant forms. There's a contact form here for everything. This process helps keep the flow of communication organized and saves us both time.  If you'd rather send an email, please reach out to me at counseling@michellerobingould.com.  I do not offer free phone consultations regarding therapy. Read why in my FAQs. You will find the answers to most of your questions about how I work on my online counseling services page and my therapy services and fees page. If you're ready to get started, skip straight to the initial contact form and preliminary intake for counseling clients,

Here's what happens when you reach out:

If you contact me about my therapy services using the HIPAA-compliant initial contact form, I will respond via ProtonMail encrypted email service . Read about how that works in my technology and security policies and procedures or on my tech trainings page. If you respond using the questions about counseling services form, I will respond via an unsecured email. If you do not see a response from me within 48 hours, please check your spam folder. 

If you contact me about my instructional design services or my continuing education workshops, I will respond by unsecured business email and it will not be encrypted. If you are a potential instructional design client and I can provide what you need, we will set up a phone consultation after our initial email communication. 

Some psychotherapy forms will require you to be logged into your Google account. This is a security measure. If you are in Chrome, you are probably already logged in. If you are in Firefox, Edge, or Safari, you may need to log into your Google account. If you do not have a Google account, please be advised that you will need one to receive psychotherapy services with my practice. It is free to set up a Google account. 

Initial contact form and preliminary intake for counseling services

Questions about counseling services

Questions about counseling services accommodations for persons with disabilities

Request for therapy in another state (existing clients only)

Request for therapy in another state (potential clients only)

Questions about my notice of privacy practices

Grievances or complaints from potential counseling clients

Please see my client forms page for forms specific to existing clients.

Introductions from marketing/outreach professionals, mental health practitioners, and other businesses

Marketers and outreach professionals, please note that while I appreciate your efforts to let me know of the services you represent, I will not include those services on my website if I have had no direct experience with them, and I will not respond to requests for backlinks. If you believe we may be a good fit for reciprocal referrals and would like to introduce yourself and your organization, please fill out the appropriate form for introductions.

General Questions Not Covered in Other Forms