Online Counseling Services

Under Construction ✍

Thank you for your interest in my counseling services. If you're seeing this message, please note that my website site is still under construction. There may be links that do not yet work, descriptions that are not fully written, and pages that are incomplete. If you'd like to be notified when the site fully up and running, feel free to let me know using this form. I will start taking appointments in January of 2023.

Welcome to my counseling practice. I work entirely online. I offer concierge mental health counseling to adults in the state of Florida via HIPAA-compliant video, phone, and text. You can see if teletherapy is the right type of service for you here.

My counseling specialty areas are listed below. See here for a detailed description of my service packages. You can read about my company's vision, mission, and core values here.

To begin your counseling journey, I'd like to help you decide if my practice is a good fit for you. I want you to have as much information as possible about the treatment process so you can feel comfortable making your first appointment. This page will provide you with information on my clinical credentials, my approach to counseling, and links to all my policies and procedures.

For privacy purposes, I consider you a counseling client as soon as you inquire about my counseling services, and I will treat your contact information and questions as protected health information.

There's a lot of information on this website, and I realize it's time-consuming to get through it all. Here are several good reasons for taking that time:

  • You want a counseling service that demonstrates a high standard of care.

  • You want to know something about the person you are trusting with your therapy.

  • You want to feel secure about your privacy.

  • You want to understand what to expect and what's expected of you.

  • You want to feel comfortable with the service you sign up for.

  • You want to know what tools will be used for your virtual counseling services.

Please leave yourself a few days to digest all the information I've provided. If you have questions after reading the material and you still aren't sure about starting therapy with me, please submit your questions on this form.

Concierge Counseling Services

What is concierge counseling?

A concierge is a caretaker, someone who is charged with providing exceptional service. A concierge counseling service carries a smaller caseload to facilitate a smoother, more intimate experience for clients in therapy.

Here are some of the features of a concierge approach to therapy:

Priority communication

With my concierge practice, current clients have direct access to me, their clinician - there’s no secretary, receptionist, answering service, virtual assistant, or case manager to go through. If you reach out after business hours on weeknights, weekends, or holidays, you will not be handed off to an on-call therapist you've never met who doesn't know your case; you will hear back directly from me.

Flexible scheduling

In contrast to the heavy caseload that is typical of agency work, concierge therapists schedule fewer clients so we can devote more time and energy to each case and provide more flexible scheduling options. I deliberately set aside time between clients to synthesize your sessions, plan follow-up treatment strategies, communicate or collaborate with your other healthcare providers, and leave the opportunity to continue past the scheduled time if you find you need to extend your session because you've had a rough week or you're in the middle of a breakthrough.

Extended hours during evenings and weekends are customary to provide flexibility and accommodate different schedules.

Same-day service for emergencies is available for clients who have been through the intake process, though it may be by phone rather than video.

Access between sessions

I am accessible to current clients between sessions via text message, 7 days/week for appointment-related concerns and other quick questions. For current clients, I respond to phone calls and emails quickly, within 24 hours or less, 7 days/week, often within the hour.

You will have direct access to your private therapy and training site between sessions so you are never without content to learn, skills to work on, and activities to enhance your healing.

Quality time

Devoting thorough attention to a small caseload prevents overload, inattentiveness, and burnout, and allows me to show up for you and be fully present. I will always give you my 100% best. An hour-long session is a full hour, not 45-50 minutes. Same with a half hour, or any scheduled block of time. What you schedule is what you get. Your time is valuable and I place a premium on providing you with comprehensive, quality care. I never double-book or overbook. I am prompt for appointments, and in the event of internet outages or other technical issues, I have contingencies in place so we can access our session via alternative HIPAA-secure media.

Grace time

A concierge practice acknowledges that sometimes a session may go over five to ten minutes and does not penalize you for it or cut you off like they might need to in an insurance-driven practice where appointments are scheduled back-to-back.

Increased privacy

By omitting additional staff and insurance companies, a concierge practice cuts out the number of people who read your chart and gets us as close as possible to complete confidentiality. For limitations to confidentiality, please see my confidentiality policy, notice of privacy practices, and technology and security policies and procedures.

Clinical integrity

Unlike agency and insurance-based practices, decisions about your care are made by us - you and your clinician - not by insurance companies, and not by administrators who have not seen you for therapy and who may or may not have clinical training. Insurance companies dictate the length, frequency, and duration of your sessions, and require certain types of diagnoses before they will authorize your treatment as “medically necessary.” They may even insist on locking you into a diagnosis much earlier than some diagnoses should be determined, saddling you with a label that follows you anywhere your medical record is shared. The freedom to diagnose when and as warranted allows us to favor a wellness model rather than focus exclusively on the illness model inherent to the medical field. Your treatment is based on your presenting problems and goals, whether or not they support a formal diagnosis.

Personalized treatment

Treatment is designed around what works for your needs. I treat you as the one-of-a-kind person you are instead of subjecting you to a one-size-fits-all approach. Treatment planning is research-based but creative, innovative, and tailored to your individual needs and goals. Your treatment plans are unique to you. Your treatment plan is client-centered, not therapist-centered, and is written in language that makes it clear what’s expected of both of us.

Due to the small scale, a concierge practice's policies and procedures are designed and implemented by the clinician, not by a bevy of non-clinical professionals and consultants who have never met you. This person-centered approach emphasizes transparency, integrity, and accountability.

Benefits of Online Counseling

What is online counseling?

Although a search for online counseling may be what brought you here, we use a lot of terms to describe online counseling. In the field, we use the terms telehealth, teletherapy, or telemental health therapy. I use all three of those terms on my website, along with distance, virtual, and remote. In my practice, telemental health therapy includes the delivery of therapy services via HIPAA-secure video conferencing, HIPAA-secure phone calls, HIPAA-secure emailing, HIPAA-secure text-messaging, and HIPAA-secure private web pages.

Why online counseling?

There are many advantages to telemental health therapy.

  • You get to experience therapy in the comfort of familiar surroundings.

  • You can wear your pajamas, drink a cup of hot cocoa, and munch on a snack during therapy.

  • You can participate from any location that affords you privacy and minimizes distractions.

  • You can make contact with your therapist from a variety of devices including your computer, your tablet, or your smartphone.

  • Meeting via secure video, phone, or texting lets you process your feelings privately, without running into strangers in a waiting room when you’re feeling raw and vulnerable after an intense session.

  • There is no wait time.

  • Teletherapy eliminates travel time and parking costs. Lack of transportation is not an issue.

  • You have increased access to your therapist. You can often access help in real time or between sessions, including evenings and weekends.

  • You can more easily fit sessions into work breaks.

  • You don’t have to cancel therapy because you couldn’t take time off work, find a babysitter, or arrange for child care. You can access therapy during a work break or while at home with the kids.

  • Remote sessions make it possible to take less time away from work or family to get to therapy.

  • You don’t necessarily have to cancel therapy if you’re sick. As long as you feel up to talking, you can show up for your session without worrying about getting someone else sick.

  • Teletherapy is more easily accessible for people with limited mobility. No loading the wheelchair or walker into the car, no climbing stairs, and no long walks from the parking lot because all the accessible parking spaces were taken.

  • If you are at greater risk for complications from COVID-19 or other communicable diseases like the flu or even the common cold, teletherapy eliminates this risk during therapy.

  • You don’t have to wear a mask in an online session when it’s just you in the room.

Durable Change

If you’ve been in therapy before, chances are you’ve experienced lecture presentations during group therapy. If you’ve been in rehab, you know that the bulk of time in treatment is spent in group therapy, with perhaps an hour a week for alone time with your therapist (Brooks et al., 2012; Wendt & Gone, 2017). How'd you like to get back 60-80% of the time you'd invest in attending treatment or live workshops? The same content you'd see in live workshops or treatment can be presented in far less time using videos. Do you remember listening to a lecture or presentation, thinking, "I don't have the mental bandwidth for this right now"? Research shows that people remember new concepts better and longer when it's delivered via short videos than they do sitting in a live presentation (McCammon, 2015). With your private therapy and training site that comes with my services, you can watch the videos when it's best for you - when you have the energy and focus, when you have the time, and when it's convenient. And you can watch them over and over.

You’ll also have access to worksheets that help you hone in on what’s important. The worksheets I provide for you to use between sessions give you an opportunity to take ownership of your recovery and reflect on your process. Active learning is more fun, more satisfying, and more powerful than simply reading, listening, and watching. On your private therapy and training website, you'll have opportunities to read, listen, and watch, but you'll also have a chance to actively question old knowledge and build new knowledge and skills. I give you exercises that help you analyze your thoughts and feelings, evaluate what's working for you and what isn't, and devise options for yourself that you didn't see before. You’ll gain insight from this work, and you’ll have plenty of opportunities to develop that insight further when we talk about your work in session.

Possible Limitations of

TeleMental Health Services

With all technology, there are some limitations. Technology may occasionally fail before or during our session. The problems may be related to internet connectivity, difficulties with hardware, software, equipment, and/or services supplied by a 3rd party. Any problems with internet availability or connectivity are outside my control. I make no guarantee that such services will be available or work as expected. Please read my technology and security policies and procedures for recommendations on how to troubleshoot technical issues.

In the event that something occurs to prevent or disrupt any scheduled appointment due to technical complications and the session cannot be completed via online video, I will first attempt to use the chat feature of the video application to troubleshoot. If this feature is unavailable, I will contact you through another application to complete the session, either by phone, text, or email. It may be necessary for us to adapt and use an alternate method of communication that day, or a different format - phone, text, or email as opposed to video. This is one reason it is important to let me know if any of your contact information changes. Please make sure I have your current phone number(s) and email address. Please keep my contact information on hand for all scheduled appointments just in case we experience technical issues.

Risks to use of technology for virtual counseling are discussed in my technology and security policies and procedures.

Who is Your Counselor?

My Counseling Credentials

Counseling Credentials:

Licensed Mental Health Counselor (LMHC), State of Florida

National Certified Counselor (NCC)

Board-Certified TeleMental Health Provider (BC-TMH)

Academic Degrees:

2024, expected. EdD, Instructional Design and Technology, Nova Southeastern University

2017. MA, Composition, Rhetoric, and Digital Media, Nova Southeastern University

2012. MS, Mental Health Counseling, Nova Southeastern University

1993. BA, Social Psychology, Florida Atlantic University

1993. Women's Studies Certificate, Florida Atlantic University

1991. AA, Psychology, Palm Beach Junior College

Organizations:

Florida Mental Health Counselor's Association (FMHCA)

Mental Health Counselor's Association of Palm Beach County

Association of Recovery in Higher Education (ARHE)

Association for Educational Communications and Technology (AECT)


I maintain my license and certifications with continuing education throughout the year. If you're interested in learning which professional workshops I have attended recently, see here.

My Clinical Approach

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Scope of Practice

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Areas of Interest

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Frequently Asked Questions

Please see this page for the answers to frequently asked questions.

My Eight Tenets of Recovery

Becoming a lifelong learner.
Developing inner awareness about outward behaviors.
Realizing that acceptance is the antidote to most discomforts.
Nurturing an ability to notice the little things.
Embracing a sense of appreciation.
Recognizing bountiful opportunities to be useful.
Committing to a principled life.
Finding peace of mind.

Paths to Improvement

I believe that recovery occurs through dedication to bettering oneself, including:

  • Personal Development

  • Character Development

  • Professional Development

  • Formal and Informal Education

  • Physical Wellness

  • Spiritual Practice

  • Emotion Regulation

  • Clear Communication

How to Initiate Treatment

If you are interested in my services, please read the material provided on the counseling pages of my website. With respect to your privacy, I consider you a client as soon as you contact me about therapy. However, you will not formally enter treatment until you have signed a HIPAA-secured informed consent agreement. I will send you that form via encrypted, HIPAA-secured email after you complete the initial contact form. Please see my technology and security policies and procedures for details on how the encrypted email works. The informed consent agreement is a legal, binding agreement in which you accept the terms of my service. When you sign that agreement, you will be asked to confirm that you have read and agree to all of the policies on this page. At any time during your treatment, please feel free to ask any clarifying questions.

The HIPAA-secured informed consent agreement gives you the ability to enter a digital signature using a mouse, touchpad, your finger, or a stylus, depending on the capabilities of your device. On that form, you will agree to using an electronic signature (i.e. your name in typed text) in future treatment documents. Your digital signature will also be required for any authorizations to release information.

Please view the HIPAA notice of privacy practices for a complete description of how I protect your privacy.

When you are ready to get started, I will walk you through it step-by-step here.

How to Reach Me

I take calls by appointment only. My business phone is HIPAA-compliant and you may leave a voice mail. To best protect your privacy, I recommend you use the HIPAA-compliant initial contact form to inquire about services. If you send an email through the contact page, please be sure to select the button for counseling email. My general business email is is HIPAA-secure, but yours most likely is not. All forms provided on this site are HIPAA-secure. For that reason, I recommend that you use the initial contact form instead of emailing for information.